FastForward.com
requirements
- Co-wrote requirements.
- Identified business requirements and user needs.
- Prioritized requirements.
- Wrote use cases.
- Proritized use cases.
- Assigned requirements to phases.
- Reviewed and iterated work with client.
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Thomson OneTax
site maps
- Analyzed requirements.
- Organized information into major sections.
- Built site maps in Visio.
- Reviewed designs with client.
- Improved designs.
- Used site maps as foundation for site navigation and page designs.

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Campbell Soup Company Employee Intranet
- Interviewed users and stakeholders
- Co-wrote personas
- Designed user interfaces in Visio
- Improved design based on user feedback
- Wrote design specifications.
- During development answered developer questions and created new
designs
- Received Nielsen Norman Group "2008
Intranet Design Award."

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BMC Software
Service Model Editor
- Performed task analysis.
- Created user interface prototype in Visio.
- Iterated user interface design with domain experts.
- Assisted with sofware development specification for this Java application.

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Fleet Bank
Galaxy Funds interactive mockup
- Analyzed requirements.
- Designed information architecture and user interface.
- Built interactive
mockup in Dreamweaver.
- Reviewed designs with client.
- Improved designs.

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Home Depot's
online store
- URL: http://www.homedepot.com/home.html
- Wrote proposal and functional requirements.
- Co-designed information architecture and user interfaces.
- Created interactive user interface prototype (link is to static page).
- Co-led client design reviews.
- With interdisciplinary design team, wrote user interface design
specifications.

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NASCAR.com
- URL: http://www.nascar.com/
- Analyzed user technology requirements.
- Reviewed and recommended improvements to functional requirements.
- Worked with interdisciplinary team.
- Designed initial site information architecture, user interfaces
for each page, and prototype.
- Participated in design reviews.
- Co-wrote user interface design specifications.

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US air traffic
control system
- Worked on interdisciplinary team.
- Designed air traffic controller workstations, customized keyboard,
digital flight strips, and audio alerts.
- Presented designs to customers.
- Improved designs.
- Wrote user interface design specifications.
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Worldspan heuristic
evaluation
- Identified client needs.
- Created list of usability heuristics.
- Assembled team of usability experts.
- Adapted Microsoft Access evaluation tool.
- Performed heuristic evaluations.
- Assembled results.
- Wrote report.
- Presented report.

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IBM DataInterchange
usability test
- Identified characteristics of representative users
- Developed scenario of typical tasks
- Created feedback questionnaires
- Wrote usability test plan
- Moderated usability tests
- Integrated user feedback
- Wrote report
- Presented report

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Campbell Soup Company employee intranet user
interface design specification
- Co-wrote design specification
- Captured screens from interative mockup or Visio drawings
- Described how each control worked on each page
- Reviewed specification with client and programmers
- Updated specification during development.
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| Java Accessibility
User Interface Design Guidelines
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