Home Resume Portfolio Publications


Portfolio of Work Samples


Campbell Soup Company intranet and employee directory user interviews
  • Developed list of open-ended questions.
  • In-person or via remote desktop sharing and phone, asked representative users and stakeholders to answer questions.
  • Used answers to identify user interface design requirements

Sample user interview question and answer

FastForward.com requirements
  • Co-wrote requirements.
  • Identified business requirements and user needs.
  • Prioritized requirements.
  • Wrote use cases.
  • Proritized use cases.
  • Assigned requirements to phases.
  • Reviewed and iterated work with client.

 Requirements table

Thomson OneTax site maps
  • Analyzed requirements.
  • Organized information into major sections.
  • Built site maps in Visio.
  • Reviewed designs with client.
  • Improved designs.
  • Used site maps as foundation for site navigation and page designs.

Site map

Campbell Soup Company intranet
  • Interviewed users and stakeholders
  • Co-wrote personas
  • Designed user interfaces in Visio
  • Improved design based on user feedback
  • Wrote design specifications.
  • During development answered developer questions and created new designs
  • Received Nielsen Norman Group "2008 Intranet Design Award."

Campbell Soup Company employee intranet home page

BMC Software Service Model Editor
  • Performed task analysis.
  • Created user interface prototype in Visio.
  • Iterated user interface design with domain experts.
  • Assisted with sofware development specification for this Java application.

Service Model Editor

Fleet Bank Galaxy Funds interactive mockup
  • Analyzed requirements.
  • Designed information architecture and user interface.
  • Built interactive mockup in Dreamweaver.
  • Reviewed designs with client.
  • Improved designs.

Interactive mockup for Fleet Galaxy Funds Web site

Home Depot's online store
  • URL: http://www.homedepot.com/home.html
  • Wrote proposal and functional requirements.
  • Co-designed information architecture and user interfaces.
  • Created interactive user interface prototype (link is to static page). 
  • Co-led client design reviews.
  • With interdisciplinary design team, wrote user interface design specifications.

Home Depot home page

NASCAR.com
  • URL:  http://www.nascar.com/
  • Analyzed user technology requirements.
  • Reviewed and recommended improvements to functional requirements.
  • Worked with interdisciplinary team.
  • Designed initial site information architecture, user interfaces for each page, and prototype.
  • Participated in design reviews.
  • Co-wrote user interface design specifications.

NASCAR home page

US air traffic control system
  • Worked on interdisciplinary team.
  • Designed air traffic controller workstations, customized keyboard, digital flight strips, and audio alerts.
  • Presented designs to customers.
  • Improved designs.
  • Wrote user interface design specifications.

User interface features of US air 
		traffic controller workstation

Preliminary design for US air traffic 
				controller keyboard

US air traffic controller workstation

Worldspan heuristic evaluation
  • Identified client needs.
  • Created list of usability heuristics.
  • Assembled team of usability experts.
  • Adapted Microsoft Access evaluation tool.
  • Performed heuristic evaluations.
  • Assembled results.
  • Wrote report.
  • Presented report.

Heuristic evaluation

 
 
 
IBM DataInterchange usability test
  • Identified characteristics of representative users
  • Developed scenario of typical tasks
  • Created feedback questionnaires
  • Wrote usability test plan
  • Moderated usability tests
  • Integrated user feedback
  • Wrote report
  • Presented report

Usability test report

 
 
Campbell Soup Company employee intranet user interface design specification
  • Co-wrote design specification
  • Captured screens from interative mockup or Visio drawings
  • Described how each control worked on each page
  • Reviewed specification with client and programmers
  • Updated specification during development.

 Design specification

Java Accessibility User Interface Design Guidelines

Page from Java accessibility user interface style guide